Refund policy
Emirates Fashion Hub – Exchange Only Policy
At Emirates Fashion Hub, customer satisfaction is our priority. While we do not offer refunds, we do provide an exchange-only policy to ensure you get the product that’s right for you.
Exchange Conditions:
- You may request an exchange within 3 days of receiving your order.
- The item must be unused, in original condition, and in the same packaging as received.
- A proof of purchase (order number or receipt) is required.
- Shipping costs for returning the item will be borne by the customer, unless the product was received damaged or incorrect.
Please Note:
- Refunds are not offered under any circumstances. Exchanges are available only.
- Items purchased as final sale or clearance are not eligible for exchange.
- Products that have been used, damaged, or altered by the customer cannot be exchanged.
How to Request an Exchange:
Contact Us: Reach out to our support team at [ emiratesfashionhub@gmail.com / 0524700406 ] within 3 days of receiving your order.
Provide Details: Share your order number, the item(s) you want to exchange, and the reason.
Return the Item: After approval, send the item back using a reliable, trackable shipping service.
Processing the Exchange: Once we receive and inspect the item, your exchange will be processed and the new item will be shipped promptly.